Edible and perishable items: For health and safety reasons, food and perishable products are not returnable or exchangeable except in cases in which The Hamlet has shipped the incorrect item.
Non-perishable items: Returns are allowed within 30 days on non-edible/non-perishable items that are in new and unused condition with all of the original packaging. There will be no refund of shipping charges except in cases in which The Hamlet shipped the incorrect product. If a product is found to be defective or damaged during shipping you will have the option to receive a replacement or a refund of the purchase price and shipping charges. If you receive damaged goods, please notify us within 5 days of receiving your order. Please save your shipping box and packaging because it will need to be inspected by the carrier. If the box is discarded, claims cannot be filed for damaged goods or items.
To return merchandise for a credit or a refund, pre-approval is required. Please contact us at info@thehamletny.com for a Return Authorization Form. Once we receive the completed form, you will be notified with an RMA number if your return request has been approved. Once we receive the returned items, a full refund will be issued in the form of payment that was used to make the original purchase.
When ordering chocolate, candles or other perishable items during hot weather months, you must do so at your own risk. We will do everything possible to prevent damage but we cannot be responsible for products that melt or are damaged during shipping.
Thank you for this wonderful way to help those in need. My heart will always be with LA and it will never be the same. Blessings and prayers to all that are affected. Love Angeles forever.
I CANNOT praise the customer service and quality of the MARGS sweatshirts. Literally the best customer service, they went out of their way to get me my order on time, followed up every step of the process. It’s always hard to trust brands you see on FB or IG but this is the real deal!!!
Not only is the seller so responsive but so helpful! Managed to rush our sweatshirts to make it in time for me to rock it post run race on cinco de mayo! We got so many compliments and it’s so cozy!
I have been rocking my beloved love on my cuff sweater for YEARS now and it still looks BRAND new!! I have been gifting them for ages too. They are so awesome and are just so special!! Thanks BFFS&BABES for making such fun, wonderful pieces!
Literally the softest, loveliest sweater EVER! Our kiddo has the sweat pants as well! Love that BFFS & BABES gives back to a foundation that is near and dear to our hearts. Yellow for Yiannis!!
Every single item from BFFS & BABES Is amazing and made with love!! You won’t regret it!!
I purchased the blue MARGS on the rocks with salt crew and it is so soft and the quality is impressive. The color is stunning and I am absolutely in love. I highly recommend BFFS & BABES products. They ship quickly and have the cutest packaging. Their customer service is also awesome.
Buyer beware! I bought this shirt back in May 2023 and have had a handful of stains in an almost 4 month period. Since the beginning, removing many stain (regardless of how gently I spot removed with Shout) has lead to the colour lifting. Alo, TNA, Spanx, CK sweatshirts have not suffered the same fate. My sister has the “Cool Aunt” one and hasn’t had the same issue. I wrote to Customer Support and was offered a 10% off code. 10% off is also available through the website. I bought the brand after Hilaria Baldwin posted about it. But for the brokerage fees and duty to bring into Canada and the quality of the shirt I received…it’s not worth it. Again, buyer beware!
Perfect to wear for purse bingo at Cinco de Mayo and indulge in some margaritas with my work bestie.
Susan Randall Verified Customer
My sister in law is my bff
Last night, I gave my sister-in-law our matching T-shirts
Susan Randall Verified Customer
Girls night
Proud of these dearies ❤️❤️❤️
Melissa Mianulli Verified Customer
Not only is the seller so responsive but so helpful! Managed to rush our sweatshirts to make it in time for me to rock it post run race on cinco de mayo! We got so many compliments and it’s so cozy!
Angela Verified Customer
I have been rocking my beloved love on my cuff sweater for YEARS now and it still looks BRAND new!! I have been gifting them for ages too. They are so awesome and are just so special!! Thanks BFFS&BABES for making such fun, wonderful pieces!
Angela Verified Customer
Literally the softest, loveliest sweater EVER! Our kiddo has the sweat pants as well! Love that BFFS & BABES gives back to a foundation that is near and dear to our hearts. Yellow for Yiannis!!
Every single item from BFFS & BABES Is amazing and made with love!! You won’t regret it!!
Nicole James Verified Customer
Ordered a bunch for work! So nice and soft arrived all wrapped up. The girls were so excited to receive these. Ordering more soon!
ABF
Buyer beware! I bought this shirt back in May 2023 and have had a handful of stains in an almost 4 month period. Since the beginning, removing many stain (regardless of how gently I spot removed with Shout) has lead to the colour lifting. Alo, TNA, Spanx, CK sweatshirts have not suffered the same fate. My sister has the “Cool Aunt” one and hasn’t had the same issue. I wrote to Customer Support and was offered a 10% off code. 10% off is also available through the website. I bought the brand after Hilaria Baldwin posted about it. But for the brokerage fees and duty to bring into Canada and the quality of the shirt I received…it’s not worth it. Again, buyer beware!