Edible and perishable items: For health and safety reasons, food and perishable products are not returnable or exchangeable except in cases in which The Hamlet has shipped the incorrect item.
Non-perishable items: Returns are allowed within 30 days on non-edible/non-perishable items that are in new and unused condition with all of the original packaging. There will be no refund of shipping charges except in cases in which The Hamlet shipped the incorrect product. If a product is found to be defective or damaged during shipping you will have the option to receive a replacement or a refund of the purchase price and shipping charges. If you receive damaged goods, please notify us within 5 days of receiving your order. Please save your shipping box and packaging because it will need to be inspected by the carrier. If the box is discarded, claims cannot be filed for damaged goods or items.
To return merchandise for a credit or a refund, pre-approval is required. Please contact us at info@thehamletny.com for a Return Authorization Form. Once we receive the completed form, you will be notified with an RMA number if your return request has been approved. Once we receive the returned items, a full refund will be issued in the form of payment that was used to make the original purchase.
When ordering chocolate, candles or other perishable items during hot weather months, you must do so at your own risk. We will do everything possible to prevent damage but we cannot be responsible for products that melt or are damaged during shipping.
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I grew these flowers last year and they were eye-popping. Neighbours stopped by to see what they were! Just so much joy, growing these poppies.
Jo
2025-02-23
Great germination and so fun to see what grows! Seller generously added extras to my large order. Would highly recommend and have purchased multiple times.
Samantha
2025-02-04
They seem to be growing really well I was surprised how fast they grew.
Lauren Penter
2025-01-16
very happy with the growth! will definitely buy more
Dipak
2024-06-02
Good Morning From So California... Happy Gardening!...
Terri
2024-05-29
I'm thrilled with my purchase! Right from the start, my orchid has been thriving, showing vigorous growth and vibrant blooms. The care instructions provided were clear and helpful, making the experience enjoyable even for a beginner like me. I highly recommend this shop to any plant enthusiast looking for quality seeds. Their selection and customer service are top-notch!
I grew these flowers last year and they were eye-popping. Neighbours stopped by to see what they were! Just so much joy, growing these poppies.
2025-02-04
Samantha
Great germination and so fun to see what grows! Seller generously added extras to my large order. Would highly recommend and have purchased multiple times.
2025-01-16
Lauren Penter
They seem to be growing really well I was surprised how fast they grew.
2024-06-02
Dipak
very happy with the growth! will definitely buy more
2024-05-29
Terri
Good Morning From So California... Happy Gardening!...
2024-05-20
anne davis
I'm thrilled with my purchase! Right from the start, my orchid has been thriving, showing vigorous growth and vibrant blooms. The care instructions provided were clear and helpful, making the experience enjoyable even for a beginner like me. I highly recommend this shop to any plant enthusiast looking for quality seeds. Their selection and customer service are top-notch!